Money Transfer App FAQ'S

What is Curacao Money Transfer App?

It is a modern application that lets you send money to recipients outside the United States.

What can I do with Curacao Money Transfer App?

The Curacao Money Transfer App allows you to send Money from the convenience of your mobile device. You will be able to send money using you Curacao credit or a major credit card very easily, quickly and dependable from wherever you are. https://play.google.com/store/apps/details?id=com.curacaofinancial.moneytransfer

How do I download the Curacao Money Transfer App?

To download the Curacao Money Transfer App, go to Google Play Store and search for Curacao Money Transfer or click on the link below: https://play.google.com/store/apps/details?id=com.curacaofinancial.moneytransfer

What are the steps to install the Curacao Money Transfer App?

1- Using your Android phone open Google Play Store.

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2- On the search bar type "Curacao Money Transfer"

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3- Click the icon to open the installer.

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4- Click on the "Install" button.

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5- Click on the "Accept" button.

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6- Wait for the installation process.

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7- Click on the "Open" button.

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7.2- Wait for the app to open.

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8- Enter your Curacao Account Number or your Username, your PIN.

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8.2- Note: If you do not have setup a PIN number. You need to visit any Curacao store for help (only for the first time).

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9- You are all set. The next time you want to send money, look for the App already installed in your device and tap to open it up.

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On which devices can the Curacao Money Transfer App be installed?

The App is available and can be downloaded in any Android device.

What do I need to send Money through the Curacao Money Transfer App?

You must first register with Curacao Financial. You can do so by visiting any Curacao Financial kiosk to create your profile. Our agents will help you to create an account number and security PIN which you will require to make wires through our App.

Existing User:
If you already have a Curacao Financial profile, download the App onto your Android device and enter your account number and security PIN.

New User:
Visit one of our Curacao Financial kiosks to sign up and create your security PIN that will allow you to make secure transfers using our mobile App.

How do I apply for Curacao Credit?

You can apply online at http://icuracao.com/applynow.

Can I enter a username instead of a Curacao Account number?

When logging to the app for the first time, you will be given the option to set a username when setting up your online profile.

How do I create a profile and PIN?

You can visit any of our Curacao Financial kiosks at http://www.curacaofinancial.com/LcStores.en.aspx

How can I get my PIN if I forget it?

As a secure measure, your account will be block after several attempts, you will need to contact Curacao Financial Customer Service at 1 800 518 5724 for further assistance.

Why is the app asking me to verify my Mobile device?

Your device needs to be authenticated to establish secure transactions and to avoid access to your account from unauthorized devices.

Where can I contact Curacao Financial if I have questions or need additional Information?

You can contact our Customer Service department at 1 800 518 5724 or by visiting any of our Curacao Financial locations.

Curacao Financial FAQ'S

What is the Money Transfer service offering online CURACAO FINANCIAL?

The Money Transfer service is offered through www.curacaofinancial.com gives customers the ability to send money using CURACAO CREDITS, or credit cards such as Visa ® or MasterCard ® and Discover ® . Recipients can collect the funds in more than 16,866 branches in Mexico, Guatemala, El Salvador, Nicaragua and Honduras. For more information on how to send money, visit www.curacaofinancial.com

What is the Money Transfer service offered in the branches?

The Money Transfer service of CURACAO FINANCIAL offers the possibility of sending money using cash at more than 245,000 locations in more than 200 countries.

What is the Money Transfer service offered by phone CURACAO FINANCIAL?

The money transfer service offered by phone lets you send money using Visa, MasterCard, Discovery or CURACAO CREDIT CARD. Call 1-800-518-5724 and a one of our representatives will tell you with the money transfer process.

Who uses the service Money Transfer CURACAO FINANCIAL?

Whoever needs to send or receive money quickly or from Mexico, Guatemala, El Salvador, Nicaragua and Honduras?

Are there any restrictions for using Money Transfers CURACAO FINANCIAL online?

You cannot use the service Money Transfer CURACAO FINANCIAL line for any Internet gambling or to finance illegal activities such as money laundering, supporting terrorist activities, fraudulent sales, applications or theft.

Is it legal to gamble online or at a site in another country?

Although online gambling is legal in some countries, in Mexico, Guatemala and El Salvador is illegal betting, communicate information or transfer information related to gambling. For that reason, the transfer service CURACAO FINANCIAL has decided not to allow its internet service to be used directly or indirectly for any such activities.

What do I need to send money from a branch?

Send money transfer service money from a branch CURACAO FINANCIAL not require the use of credit cards, debit cards or bank accounts, or documentation of citizenship. Senders may need to present identification or other information to meet federal requirements. Customers receiving money only need to submit one piece of valid identification, or in some cases, must answer a question provided by the sender.

How Does Money Transfer service offering from its branch CURACAO FINANCIAL?

The sender initiates the transaction to complete a " To send money " and to pay the agent cash for the amount sent and the costs that apply . The agent processes the transaction immediately. To receive the money , the recipient complete a form " To Receive Money" at any branch of service Curacao Money Transfer FINANCIAL , presenting proper identification or responding to a specific question provided by the sender. At that point the agent will deliver the money to the recipient.

What are the branches of the service Money Transfer CURACAO FINANCIAL?

The branches of money transfer service of CURACAO FINANCIAL are independent companies that provide services to their customers on behalf of CURACAO financial in Mexico, Guatemala , El Salvador , Nicaragua and Honduras , the money transfer service of CURACAO FINANCIAL works , through banks. (See list of banks. )

How much money I can send from a branch of Money Transfer CURACAO FINANCIAL?

By using a branch, you can send all the money you want but you must meet certain federal requirements and safety requirements for amounts exceeding $ 3,000.

How much money I can send from www.curacaofinancial.com ?

The maximum amount that can be sent through the internet service is $ 500 over a period of 30 days for transfers within Mexico, Guatemala, El Salvador, Nicaragua and Honduras.

How are transfers of money given to individuals?

In most cases, the transfers are delivered to cash or deposit account. International transactions are usually delivered in the local currency. Other restrictions apply.

What kind of credit cards can be used to send a money transfer?

Service Money Transfer CURACAO FINANCIAL offered in www.curacaofinancial.com accept credit or debit cards from Visa, MasterCard, Discover or CURACAO CREDIT. The transfer service offered by phone accepts Visa, MasterCard and Discovery.

How do I know that my transfer has been delivered?

At any time after making the transfer, you can visit our website and select “Order status " (Order Status ) to check its status. All you need is your name and the “control number of Money Transfer " (Money Transfer Control Number - MTCN ) to verify that the money has been delivered. Please call 1.800.518.5724
Find out more about how to check the status of your transfer...

How do I know if there is a transfer of money ready for me to claim?

Www.curacaofinancial.com can visit and select “Order status “(Order Status) to get the status of your transfer. All you need is the name of the sender and the “Control Number Money Transfer " (Money Transfer Control Number - MTCN ) to determine if the money is available . You may also call 1.800.518.5724
Find out more about how to check the status of your transfer...

How do I claim a money transfer?

You can claim your money at any branch. You will need to complete a “To Receive Money" with the following information: name, address, amount transferred and the name, phone, address, city and province of the sender. Valid identification is also required. Some restrictions apply. You may also call 1.800.518.5724
Find out more about how to check the status of your transfer...

What kind of identification do I need to claim a money transfer?

Mexico ID ( Mexico ) , Certificate of apartments ( Guatemala ) , DUI ( El Salvador ) , Passport or Cedula of Nicaragua , Passport or Cedula of Honduras , or driver's license , valid passport or health card. Identification requirements may vary depending on where the money is claimed.

What hours is the service available?

The service is available 24 hours a day, 365 days a year. Each branch of service Curacao Money Transfer FINANCIAL dictates its own hours and most keep extended hours. You can visit to find a branch www.curacaofinancial.com open where and when needed. Service Money Transfer CURACAO FINANCIAL is also available 24 hours a day, 365 days a year by phone. Just call 1.800.518.5724 to speak with one of our representatives.
Simplemente llame al 1-800-235-0000 para hablar con uno de nuestros representantes.

How do I locate a service center for CURACAO FINANCIAL?

You can visit www.curacaofinancial.com / locations to find the nearest branch, or by calling 1-800-518-5724 at any time of day or night.